Shared domain work for teams that do not sit in one office
The Multi User Plan is set up for businesses where more than one person needs to watch expiring domains, add comments and take follow-up actions. It is practical for marketing teams, agency staff, founders, legal teams and anyone managing multiple brand names or campaign domains across different locations. One person can log a priority name in the morning, another can add a note after a client call, and a third can pick up the action without wasting time on duplicate work.
This plan is useful whether your team is in Claremont, Bellville, Stellenbosch or working remotely from other parts of SA. It keeps the process tidy when there are many domains on the go, especially if you are tracking variants, short names, trade names and renewal dates at the same time. It saves a lot of back-and-forth and keeps the record straight.
- Shared target lists for multiple users
- Commenting and internal notes on each domain
- Action tracking for follow ups and handovers
- Useful for brand, acquisition and renewal work
Plan sizes and how the access is usually set up
The Multi User Plan is normally chosen by teams that want more than basic single-user access. The right size depends on how many people need to view, update and act on the same portfolio. Smaller teams may only need a few seats, while a larger business may want wider access for sales, legal, operations and management. If your staff changes often or you work with outside advisors, it is worth choosing a plan with enough room to move.
Most teams start by matching access to the number of people who actually touch the workflow, not just the number of staff in the office. That keeps costs sensible and avoids clutter. It also helps when there are different responsibilities, such as one user watching expiry alerts while another handles transfer support or reporting. A neat setup from day one makes it easier to keep control.
- Small team access for 2 to 3 users
- Mid-size team access for 4 to 8 users
- Broader access for departments or multi-branch teams
- Can suit agency, in-house and advisory use
Where the Multi User Plan works best
This plan suits businesses that need a clear paper trail and quick internal coordination. It works well for companies handling several trade names, multiple product lines or regular domain recovery work. It is also a good fit for agencies managing client lists, because each person can keep their own notes while still seeing the same live targets. That means fewer missed follow-ups and less risk of two people chasing the same item at once.
In Cape Town and nearby areas, teams often use shared monitoring during busy renewal periods, brand launches and acquisition projects. It is especially handy when decisions need to move between people fast, for example from operations to management or from a legal advisor to a client manager. If your business has staff in more than one office or works from home on certain days, a shared plan keeps the whole process in one place.
- Brand protection and variant watching
- Client portfolio management for agencies
- Internal legal and procurement review
- Founder-led businesses with shared approval steps
Set up, access and what you need to run it
There is no physical installation as such. Your team just needs secure login access, a working email address and stable internet. Because most South African offices still deal with load-shedding, it helps if the users who manage urgent expiry work have backup power, mobile data or access from a phone when needed. If your team relies on live alerts, make sure notification emails are not getting caught in spam filters, because that can slow things down.
For best results, assign one person to keep the target list clean, one to check alerts and one to action approvals or transfer steps. That kind of simple structure avoids confusion. There is no gas or heavy equipment needed, only the normal business tools your team already uses. In practice, that means computer access, email, and a few minutes of attention each day when the list is active.
- Works with laptop, desktop or mobile access
- Best with a stable email system for alerts
- Backup power helps during load-shedding windows
- No special hardware or on-site setup needed
Care, servicing and keeping the workflow clean
The plan stays useful when it is maintained properly. That means checking user access from time to time, removing people who no longer need entry and keeping the target lists current. If the same domain appears twice under slightly different spellings, it should be cleaned up early. A little bit of admin goes a long way here, and it keeps the handover process smooth.
It also helps to review notes after each acquisition or renewal cycle so your team can see what worked and what did not. For businesses with coastal operations, humid conditions can affect equipment on your side, so it is worth keeping local devices charged and protected. The service itself does not need mechanical servicing, but the people and process around it do. That is where the value sits.
- Review users and roles every quarter
- Archive old notes once actions are complete
- Keep alert contacts up to date
- Check spelling, duplicates and expired tasks
What to check before you place an order
Before ordering, it helps to count the number of people who will actually use the plan and what each person must do. Check whether they need full access, read-only access or only selected tasks. Also confirm how many target lists you manage, how often the list changes and whether you need support for reporting, reminders or transfer work. If your business handles different divisions, it may be better to group users by function rather than by job title.
You should also think about urgency. If your team needs to act quickly on release windows, then the internal approval process must be tight and the alert chain must be clear. Ask whether the people who receive alerts are the same people who can approve action, because mixed ownership often causes delay. If you are unsure, it is better to choose a setup with a bit of extra room rather than squeezing too many users into a small plan.
- Number of active users needed now
- Which team members need edit rights
- Whether reporting or transfer support is required
- How quickly your team must respond to alerts
Key facts
| Plan type | Shared multi user access for domain monitoring and actions |
|---|---|
| Typical team size | 2 to 8 users, with larger team options available |
| Best for | Agencies, in-house brand teams, founders and advisors |
| Core tools | Expiry Monitoring, Backorder Placement, Alerts, Notes and Reporting |
| Location | Cape Town base with remote access for SA registrants |
| Support contact | domains@dropcatcher.co.za |
